From care navigation
to care activation.

Health plans have invested millions in identifying risk. Actera is the AI platform that closes the gap between insight and intervention.

What your analytics see
Risk Identified

HCC gaps flagged, HEDIS measures open, rising risk members detected in dashboards.

The Gap
What Actera makes happen
Care Activated

Member contacted, enrolled in the right program, appointment booked, and followed through to completion.

73%
of care gaps identified are never closed
5–15%
utilization of contracted digital health programs
1:2,000+
care manager to member ratio industry-wide
The Platform

Your AI care manager.
Always on. Always following through.

Six AI agents share a unified context layer and work in concert — not as a pipeline, but as an orchestra where every agent can see, signal, and respond to the others in real time.

How It Works

Live in weeks. Not quarters.

Actera meets your existing infrastructure where it is. No rip-and-replace.

Starting Wedge

Annual Wellness Visit gap closure.

The AWV is the single highest-leverage intervention in Medicare Advantage — touching risk adjustment revenue, HEDIS compliance, and Star Ratings simultaneously.

Actera identifies every member missing their AWV, handles outreach and scheduling, confirms completion, and ensures resulting diagnoses are captured for HCC coding — end to end.

Risk adjustment revenue via HCC/RAF recapture
HEDIS measure closure (AWV is a gateway measure)
Star Rating improvement driving bonus payments
ROI Model · 500K Member Plan
Members missing AWV
~125,000
~25% of MA population
Incremental AWVs completed
15,000–25,000
via AI-driven outreach + scheduling
HCC recapture revenue
$8M–$15M
from diagnoses surfaced during AWVs
Star Rating impact
+0.1–0.3 stars
driving bonus payment increases
What Makes Us Different

Built for care management.
Not utilization management.

We deliberately operate in the care management lane — enabling aggressive AI automation while competitors in utilization management face increasing regulatory headwinds.

Action layer, not another dashboard

Most platforms stop at 'here's what you should do.' Actera executes — outreach, enrollment, scheduling, and follow-through happen inside the platform.

Cross-vendor orchestration hub

We don't compete with your point solutions. We make them work — routing the right member to the right program and ensuring they actually engage.

Graduated AI autonomy

Start with AI-assisted workflows where your team approves every action. Increase automation as trust builds. You control the dial from copilot to fully autonomous.

Care manager's daily console

We don't sit in the background running batch jobs. Actera is the screen your care team opens every morning — a unified workspace replacing 6+ disconnected tools.

Why Now

Navigation wasn't wrong.
It was early.

The industry built the intelligence layer. Now it needs the action layer. Actera is purpose-built for this moment.

$400B+
Medicare Advantage market
Growing 8%+ annually
V28
Risk model transition
Revenue at stake without better coding
42%
of MA plans below 4 stars
Missing billions in bonus payments
6x
ROI on AWV gap closure
Highest-leverage single intervention

Ready to close the gap?

We're working with a small number of forward-thinking health plans to design the future of care activation.

Book a Discovery Call

30-minute conversation · No commitment · VP Care Management & VP Population Health